1.Shipping Methods

We make use of a third-party's reliable delivery services to ensure that your orders are fulfilled and delivered efficiently across South Africa.

2.Processing Time

Orders are processed within 1–2 working days of being placed. Please note that processing times may vary during peak seasons or public holidays.

3. Shipping Time 

Shipping times include both the international sourcing period and local delivery handled by our third-party delivery team.

• Products sourced locally products: usually delivered within 2–5 working days.
• Internationally sourced products: usually delivered within 5–8 working days.

4. Shipping Costs 

Delivery charges are calculated at checkout based on the weight, dimensions, and destination of your order. We aim to provide competitive rates through our third-party courier network.

5. Tracking Orders 

Once your order has been dispatched, you will receive a tracking number which can be used to monitor the progress of your delivery through the system.

6. International Shipping 

At present, we only deliver within South Africa. We apologise for any inconvenience caused to customers outside the country.

7. Order Issues 

Should you experience any problems with your order — such as delays, damages, or missing items — please contact our customer support team.